Governance

Chambers is governed by a written constitution. Heads of Chambers are elected for a fixed five year term. The current Head of Chambers is Paul Russell QC.

A Chambers Management Committee is also directly elected, with a variety of functional committees operating to cover specific areas of Chambers’ administration.

Barristers’ Register

Barristers in 12KBW Chambers are regulated by the Bar Standards Board.

All barristers’ details are contained on The Barristers’ Register, the online database maintained by the Bar Standards Board.

The Barristers’ Register is available below:
THE BARRISTERS’ REGISTER

The Bar Standards Board’s Register shows who has a current practicing certificate, and whether a barrister has any disciplinary findings.

Professional Indemnity Insurance

All practising barristers in these Chambers maintain (as a minimum) professional liability insurance provided by the Bar Mutual Indemnity Fund, managed by the Bar Mutual Management Company, 90 Fenchurch Street, London EC3M 4ST. Territorial coverage is worldwide, subject to the terms of cover of the Bar Mutual.

Complaints

Our aim is to give you a good service at all times. However, if you have a complaint you should let us know as soon as possible. It is not necessary to involve a solicitor to make your complaint, but you are free to do so if you wish.

We will always do our best to address your concerns or complaints immediately.

If you need to make a formal complaint, you can do so by following the procedure set out in the link below or by requesting a copy of it to be emailed or posted to you.

If you remain unsatisfied by our efforts to resolve your complaint, you may contact the Legal Ombudsman.

Please note that you may use this procedure unless:

  • You are a pupil, mini pupil, fixed term tenant, probationary tenant, full tenant or member of staff at 12 King’s Bench Walk (in which case you may use the appropriate internal Grievance Procedure); or
  • The complaint concerns a barrister who was instructed to act on behalf of another party in a case which also involved you or the person or body who you represent. In those circumstances particular difficulties can arise because of the duty owed by the barrister to his/her own client and because of issues of client confidentiality and legal professional privilege. Therefore, in these cases, this Complaints Procedure does not normally apply. However, complaints falling into this category will be assessed on a case by case basis and this Complaints Procedure will be followed where the Complaints Committee considers that it is appropriate. In any event, if your complaint is of professional misconduct by the barrister, then you may make a complaint to the Bar Standards Board as set out below, whether or not a complaint is made or investigated pursuant to this Complaints Procedure.

COMPLAINTS PROCEDURE

Procedure Updated: 08 January 2020